Contacting support
If you need help using Recraft, troubleshooting a problem, or reporting unexpected behavior, our support team is here to assist.
You can contact Recraft support through any of the following channels:
For users on a paid subscription, support requests are reviewed within 24 hours.
- Email: help@recraft.ai
- In-app support widget (found in your Recraft profile)
- Discord: post in the #support channel on the Recraft Discord server
For users on a paid subscription, support requests are reviewed within 24 hours.